Bank statement requirements for linking and payment
To verify your payment method and link your account, please provide an official bank statement that meets the following criteria:
- Issued by the financial institution
- Displays the account holder’s full name
- Shows the full and complete account number details
- Includes the financial institution's name and logo
- Issued within three months of the date requested by Totality
- Provided in its original format from the financial institution (PDF or official electronic statement download)
- Contains no redactions or alterations.
Documents that do not meet the above criteria will not be accepted. This applies without exception.
Please send the bank statement via email to help@totality.com.au
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