Contact customer support
Experiencing issues? We’re here to help
We've prepared a number of walkthroughs and guides for clients as they navigate the rebrand to Totality, which can be accessed on our Welcome or Troubleshooting pages.
If you experience issues relating to managing open positions and require urgent assistance, please write to tradeenquiries@totality.com.au
Expert support, whenever you need it
Expert support, whenever you need it
In global markets, every second counts. So whether you're executing trades or navigating complex financial instruments, our expert customer service team is here to provide personalised, dedicated, and timely assistance.
Strategically located in Sydney
Our Sydney-based sales, client services, and relationship management teams combine local market expertise with a global perspective, keeping you ahead of the curve.
Real-time assistance
We’re here to support you when you need it. You can contact us via live chat, email or phone call from Monday through Friday, 8:30am to 5:30pm (Sydney local time).
Relationship managers and sales traders
For our Totality First loyalty tier clients, we offer personalised guidance from professionals who understand your trading style. Totality First clients also receive our very best prices and exclusive event invitations.
Our commitment to operational excellence means your support is never more than a call, chat, or click away.
