How do I fund my trading account?

You find your personal funding account number information directly from the Totality Core platform, simply login on the app and then click on Deposits & transfers > Deposit or for the web version, please click here.

Note: once you are in the Deposit, please be aware that you can chose the Local bank option to avoid transfer fees from intermediary banks.

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Virtual Account Number (VAN) bank transfer (AUD, USD, EUR, GBP and NZD only)

Under the “APPLY FILTERS” tab, you will find your unique VAN.

Use this unique BSB code and bank account number when transferring AUD, USD, EUR, GBP and NZD funds from your personal bank account locally. 

If you transfer funds from other countries, please select International. The funding instruction will show accordingly.

Totality will seek to match the currency of your deposit to your relevant currency sub-account. You can then take advantage of Totality's FX rates to seamlessly transfer deposited funds to a different currency sub-account.

Note that VANs are personal, and should not be shared with others.

Please ensure that you have read the below general section on important information relating to funding your account.

Before you fund your trading account with Totality, please ensure that your existing bank account has been opened under the same name (in the exact order, sequence and form) as the name which has been used to open your Totality trading account. You can only withdraw funds from your trading account to a bank account held under your name. Please instruct your bank to include your Totality Client ID and Name in your transfer instructions.

Third-Party funding is not accepted

Totality does not accept incoming funds from any third party. Totality will only accept funds originating from a bank account held in the same name registered with Totality. This rule applies to both individual accounts as well as corporate accounts.

Funds received from any third party accounts will be returned (fewer bank charges) to the sender. The funds should typically reach the sender’s account within 5 to 10 working days, however, there may sometimes be a delay depending on the banks involved.

Unaccepted forms of payment

Totality does not accept Banker’s Drafts/cheques, Cash Deposits and remittances from Exchange Houses/Money Changers. Funds received from any or all of these payment channels will be rejected and returned to the sender (fewer bank charges, if any).

Currency conversions

If you transfer funds that are in a different currency than the currency of our HSBC account, your funds will be accepted and automatically be converted to the appropriate currency by HSBC who will charge a non-refundable currency conversion fee. For example, if you send USD to our AUD account 011-451747-163 at HSBC, HSBC will convert your USD to AUD and credit our account.

If your funds are subsequently rejected by us (for example, for Third-Party Funding or remittances from Exchange Houses/Money Changers), any currency conversion already carried out on your funds will not be reversed.

If you do not have an Totality account denominated in the same currency as our HSBC account that your funds have been transferred to, we will convert the funds to the appropriate currency when crediting your Totality account, and you will be charged a non-refundable currency conversion fee. For example, if you send AUD to our AUD account 011-451747-163 at HSBC, and you only have a USD-denominated Totality account, we will convert your AUD to USD and credit your Totality account.

Remittance charges

Totality can and will only credit your account with the actual monies received on your behalf.

Remittance charges should be fully covered by the sender.

Rejected funds due to remittance received before the Due Diligence has been completed and you have received your account details or remittance received from Exchange Houses/Money Changers or any third party (including family members) will be returned to the sender fewer bank charges (if any).

Request for proof of remittance

Please note that we are required under the Anti-Money Laundering rules and regulations to request for and verify proof of remittance from our clients. Although such request may not be made immediately upon making the bank transfer or credit/debit card payment, Totality reserves the right to request for such proof at a later date. If the client is unable to furnish such proof of remittance within a reasonable period of time, we are entitled to limit or restrict.

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