Why has my transfer been delayed?

If you would like to contact our support centre to enquire more about your transfer, please create a case by following the below steps:

1) Open the 'Totality' Core app or web browser.

2) Click 'Support Centre'

3) Click 'Support' under 'requests and support centre'

4) Click 'Support'

5) Click 'New support request'

Alternatively, For questions or support, please reach out to our client services team at

help@totality.com.au or call us on +61 2 8267 9000

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